J Michael's Painting, Inc. Calls for Greater Focus on Quality, Planning, and Customer Service in the Trades
Company's recent feature article highlights the industry-wide need for higher standards, stronger logistics, and attention to detail.
NEWARK, DE / ACCESS Newswire / November 21, 2025 / J Michael's Painting, Inc., a leading residential and commercial painting contractor with more than 30 years of experience, is using the momentum from its recent industry feature to advocate for better practices across the trades. Drawing on founder Mike Purvis's decades of hands-on experience, the company is urging both contractors and property owners to prioritise quality, planning, and customer communication in every project.
The call to action follows the release of the company's career-spanning interview, which reflects on its 30-year history and the systems that have shaped its reputation.
"Most projects succeed before we even pick up a brush," Purvis said in the interview. "It's the logistics and planning that set us up for success. That's something the whole industry needs to focus on more."
Raising Awareness: Why Quality and Planning Matter
The company's message comes at a time when many homeowners and commercial property operators report rising frustration with inconsistency in the trades. National surveys show:
78% of homeowners have experienced project delays due to poor planning
61% say completed work required follow-up corrections
Nearly 50% list communication as their biggest challenge with contractors
Purvis believes these issues are avoidable.
"Attention to detail is what separates a smooth project from a stressful one," he explained. "People notice when you care about the small things - and they also notice when you don't."
He also emphasised that efficiency doesn't have to compromise craftsmanship.
"Customers want great work, but they also want it done efficiently. We learnt how to deliver both, and more businesses should aim for that balance."
Advocating for Better Practices Across the Trades
J Michael's Painting, Inc. has long operated on the belief that better systems lead to better outcomes for everyone involved.
"If the industry keeps improving its methods, everyone wins," Purvis said. "Customers get a better experience, and contractors save time and reduce stress."
The company encourages trade professionals of all types to adopt:
Stronger pre-project planning
Clearer and more consistent communication
Respect for time, budget, and expectations
Continuous improvement and skill refinement
"We're always looking at proven methods and finding ways to make them better," Purvis added. "Staying still isn't an option in this business."
The Human Side: Why This Work Matters
Purvis believes that well-planned projects benefit not only customers, but also workers.
"My personal wellbeing is connected to the success of the company," he said. "When projects run smoothly, everyone-contractors and clients-feels less stressed."
Industry research supports this:
Clear scheduling can reduce job-site stress by up to 40%
Strong communication increases customer satisfaction by over 70%
Workers on well-organised jobs report 35% higher morale
What Property Owners Can Do Today
The company encourages homeowners, facility managers, and businesses to take simple steps that strengthen the entire process - no matter which contractor they hire.
Property owners can:
Ask for a walkthrough of the project timeline
Request written expectations for prep, cleanup, and communication
Look for companies that value detail and planning - not only low price
Pay attention to responsiveness from the very first inquiry
Purvis believes these habits push the industry forward.
"The more people ask for quality and planning, the more the industry will step up to meet it," he said.
A Call to Action
J Michael's Painting, Inc. encourages anyone planning a home improvement or commercial project this year to slow down, ask thoughtful questions, and focus on the fundamentals of good work.
"Quality, detail, and planning aren't extras - they're the foundation of a good project," Purvis said. "If more people insist on those things, the whole industry improves."
To read the full interview, visit the website here.
About J Michael's Painting, Inc.
Founded in 1991 and based in Newark, Delaware, J Michael's Painting, Inc. is a residential and commercial painting contractor known for detail-oriented work, efficient project execution, and strong customer service.
Contact:
[email protected]
SOURCE: J Michael's Painting, Inc
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